Privacy Policy
This Privacy Policy applies to Elitecompaniesco.com (“we”, “us”, “our”, and “ourselves”). For the purposes of applicable data protection laws, Elitecompaniesco.com is responsible for determining how personal data collected through the Website is processed.
Elitecompaniesco.com is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, store and protect your personal data when you visit our Website, purchase products or services, communicate with us or subscribe to marketing communications. It also explains your privacy rights.
1. Important Information
Our Website is not intended for children, and we do not knowingly collect personal data relating to children.
This Privacy Policy supplements our other policies, including our Terms and Conditions, and is not intended to override them.
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Depending on your location, you may have the right to make a complaint to an applicable data protection or privacy authority. We would appreciate the opportunity to address your concerns directly before you contact a regulator.
Keeping your information accurate
It is important that the personal information we hold about you is accurate and current. Please inform us if your information changes.
Third-party links
Our Website may contain links to third-party websites, applications or services. Clicking these links may allow third parties to collect or process information about you.
We do not control these third parties and are not responsible for their privacy practices. We recommend reviewing the privacy policy of any third-party service you use.
2. Personal Data We Collect
Depending on how you interact with our Website and services, we may collect the following categories of personal information:
Identity Data
This may include:
First and last name
Date of birth
Username or account identifier
Occupation or business information
Company ownership or management information
Identification information required to fulfil company formation or verification services
Contact Data
This may include:
Email address
Telephone number
Billing address
Mailing or delivery address
Financial Data
This may include information necessary to process payments.
Payment card information may be collected and processed directly by our payment processing providers rather than stored directly by us.
Transaction Data
This includes information regarding payments, purchases, refunds, orders and services purchased from us.
Profile Data
This may include:
Account information
Orders and purchases
Customer service communications
Feedback
Survey responses
Service preferences
Technical Data
This may include:
IP address
Browser type and version
Device information
Operating system
Time zone
Approximate location
Login information
Other technical information generated when accessing our Website
Usage Data
This includes information regarding how you interact with and use our Website, products and services.
Marketing and Communications Data
This includes your preferences regarding receiving marketing and other communications from us.
Company Formation Data
Where you purchase company formation or related business services, we may collect information reasonably necessary to process your order, including information concerning proposed owners, directors, managers, members or other persons associated with the entity being formed.
Some information may be required by government agencies, registered agents or other service providers involved in fulfilling your order.
We may also create and use aggregated or anonymised information that does not directly identify you.
3. How We Collect Personal Data
We collect personal information through several methods.
Direct interactions
You may provide personal data when you:
Complete a form
Create an account
Purchase a product or service
Submit information for a company formation
Contact customer support
Communicate with us by email or other channels
Subscribe to marketing communications
Request information from us
Automated technologies
When you interact with our Website, certain technical and usage information may be collected automatically through cookies and similar technologies.
Please refer to our Cookie Policy where applicable for additional information.
Publicly available sources
Where necessary to provide our services or perform verification, we may obtain information from publicly accessible government, corporate or business registries and other lawful public sources.
Third parties
We may receive personal data from third-party service providers, including:
Payment processors
Analytics providers
Advertising platforms
Identity and fraud-prevention providers
Registered agents
Company formation and filing providers
Government agencies
Website infrastructure providers
Customer support providers
4. How We Use Your Personal Data
We use personal data only where we have an appropriate reason or lawful basis to do so.
This may include processing necessary:
To provide products and services you purchase
To process company formation requests
To process payments
To communicate with you regarding your order
To verify identity where appropriate
To prevent fraud and abuse
To comply with applicable legal obligations
To protect our legitimate business interests
To maintain and improve our Website
To provide customer support
To administer accounts
To analyse the performance and usage of our services
To send marketing communications where permitted
Performance of our services
We process information necessary to fulfil orders and provide services requested by you.
For company formation services, this may require sharing information with government authorities, registered agents, filing providers and other third parties necessary to complete the requested service.
Legal and compliance purposes
We may process personal data where reasonably necessary to comply with applicable legal obligations, respond to lawful requests, prevent fraud, enforce our agreements or protect our rights.
Marketing
We may use contact, transaction and usage information to determine which of our products or services may be relevant to you.
Where required by applicable law, we will obtain your consent before sending marketing communications.
You may unsubscribe from marketing emails using the unsubscribe option contained within those communications or by contacting us.
Opting out of marketing does not prevent us from sending transactional or service-related communications.
Change of purpose
We generally use personal information only for the purposes for which it was collected.
If we reasonably need to use information for another compatible purpose, we may do so where permitted by applicable law.
Where required, we will notify you before using your personal data for a materially different purpose.
5. Disclosure of Personal Data
We may share personal information with third parties where reasonably necessary to operate our business or provide requested services.
These third parties may include:
Payment processors
Registered agents
Company formation and filing providers
Government agencies and business registries
Identity verification and fraud-prevention providers
Hosting and cloud infrastructure providers
Analytics providers
Email and communications providers
Customer support providers
Professional advisers such as accountants and lawyers
Regulatory or law-enforcement authorities where legally required
We require service providers processing information on our behalf to handle personal data appropriately and only for authorised purposes.
We do not sell your personal data to third parties.
6. International Data Transfers
Our customers and service providers may be located in different countries.
As a result, your personal information may be transferred to, processed or stored in a country other than the country in which you reside.
Where required by applicable data protection law, we take reasonable measures to ensure appropriate safeguards are in place for international transfers of personal information.
These safeguards may include contractual protections, recognised adequacy mechanisms or other lawful transfer mechanisms.
7. Data Security
The security of your personal information is important to us.
We use reasonable administrative, technical and organisational safeguards designed to protect personal information against accidental loss, unauthorised access, misuse, alteration or disclosure.
Access to personal information is limited where reasonably practicable to persons and service providers who require access for legitimate business purposes.
However, no Internet transmission, electronic storage system or security measure can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.
Where required by applicable law, we will notify affected individuals and/or competent authorities of qualifying personal data breaches.
8. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including providing services and satisfying applicable legal, accounting, tax, compliance and reporting requirements.
The appropriate retention period depends on factors including:
The nature of the information
The services purchased
Applicable legal requirements
Fraud-prevention requirements
Potential disputes or claims
Accounting and tax obligations
We may retain transaction and customer records after the customer relationship ends where reasonably necessary or legally required.
We may anonymise personal information so that it can no longer reasonably identify you. Anonymised information may be retained and used for analytical or statistical purposes.
9. Your Privacy Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information.
These may include the right to:
Access
Request information regarding the personal data we hold about you and, where applicable, obtain a copy.
Correction
Request correction of inaccurate or incomplete personal information.
Erasure
Request deletion of personal information in circumstances where applicable law provides such a right.
Certain information may need to be retained despite a deletion request for legal, compliance, fraud-prevention, accounting or contractual purposes.
Object
Object to certain processing activities, including certain uses based on legitimate interests or direct marketing.
Restrict Processing
Request that processing of your information be restricted in certain circumstances.
Data Portability
Where applicable, request personal information you provided to us in a structured, commonly used and machine-readable format.
Withdraw Consent
Where processing is based on your consent, you may withdraw that consent at any time.
Withdrawal does not affect processing that lawfully occurred before consent was withdrawn.
Identity verification
We may request information reasonably necessary to verify your identity before fulfilling a privacy request. This helps prevent personal information from being disclosed or deleted at the request of an unauthorised person.
To exercise applicable privacy rights, contact:
10. Changes to this Privacy Policy
Elitecompaniesco.com may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices or applicable laws.
The latest version will be published on the Website.
We encourage you to review this Privacy Policy periodically.
Schedule 1
Part 1: Categories of Personal Data
Contact Data: email address, telephone number, billing address, mailing address and delivery address.
Financial Data: payment and billing information necessary to process transactions.
Identity Data: name, date of birth, occupation, account identifier and identification or business information reasonably required to provide requested services.
Marketing and Communications Data: preferences concerning marketing and communications.
Profile Data: purchases, orders, customer account information, feedback and communications.
Technical Data: IP address, login information, browser information, device information, operating system, time zone and other technical information.
Transaction Data: information regarding payments, refunds, products and services purchased.
Usage Data: information regarding how you use and interact with the Website and services.
Company Formation Data: information reasonably required to establish or administer a business entity, including information concerning owners, members, managers, directors or other relevant persons.
Part 2: Purposes and Bases for Processing
We may process personal information for the following purposes:
Customer registration: to create and administer customer accounts.
Order processing: to process and deliver products and services purchased from us.
Company formation: to prepare, administer and submit business formation requests and associated services.
Payment processing: to process payments, refunds, fees and charges.
Customer relationship management: to provide support, communicate service updates and administer our relationship with customers.
Security and fraud prevention: to protect customers, our Website and our business against fraudulent or unauthorised activity.
Website administration: to operate, maintain, troubleshoot and improve our Website and infrastructure.
Analytics: to understand how customers interact with our Website and services and improve their experience.
Marketing: to provide relevant promotional communications where permitted by applicable law.
Legal and compliance: to comply with applicable obligations and lawful requests.
Depending on the circumstances and applicable law, these activities may be based on performance of a contract, consent, compliance with a legal obligation and/or our legitimate business interests.
Part 3: Privacy Rights
Subject to applicable law, your rights may include:
Access to personal information
Correction of inaccurate information
Deletion of personal information
Objection to certain processing
Restriction of processing
Data portability
Withdrawal of consent
Opting out of direct marketing
Certain rights are subject to exceptions and may not apply in every jurisdiction or circumstance.
Part 4: Third Parties
Service Providers
Companies providing services such as:
Payment processing
Registered agent services
Company formation and filing assistance
Identity verification
Fraud prevention
Hosting and infrastructure
Analytics
Communications
Advertising and marketing
Customer support
Government Authorities
Information may be submitted to Secretaries of State, corporate registries, tax authorities or other government agencies where necessary to perform services requested by you or comply with applicable law.
Professional Advisers
We may share information where reasonably necessary with accountants, lawyers, auditors, insurers and other professional advisers.
Business Transactions
If all or part of the business or its assets are acquired, sold, transferred, reorganised or merged, personal information may be transferred as part of that transaction, subject to applicable law.
Legal and Regulatory Disclosures
We may disclose information where reasonably necessary to comply with a valid legal request, court order or regulatory obligation, or to protect our rights and prevent fraud or unlawful activity.
Part 5: Glossary
Aggregated Data: statistical or demographic information that does not independently identify an individual.
Controller: the person or organisation determining why and how personal information is processed.
Data Subject: an identifiable individual to whom personal information relates.
Personal Data / Personal Information: information relating to an identified or reasonably identifiable individual.
Processor / Service Provider: a person or organisation processing personal information on behalf of another organisation.
Special Categories of Personal Data: categories of particularly sensitive personal information that may receive additional protection under applicable data protection laws.
